Question 1

What is LexA?

Accepted Answer

LexA is an AI-native law firm software for German law firms. From client intake to case management, document management, and RVG billing — LexA unifies all essential firm processes in one cloud-based platform. Unlike traditional law firm software, LexA was built from the ground up with artificial intelligence, not retrofitted.

Question 2

Who is LexA for?

Accepted Answer

LexA is designed for German law firms of all sizes: solo practitioners and firm founders looking for a modern, ready-to-use solution. Small and mid-size firms (2–20 attorneys) wanting to digitize their processes. Large firms (20+ attorneys) needing a scalable enterprise solution with API access and custom branding.

Question 3

What distinguishes LexA from traditional law firm software?

Accepted Answer

Three key differences: 1. AI-native, not AI-bolted — LexA was built with AI from day one. 2. Cloud-native — no local server, no installation, automatic updates. 3. Modern interface — designed for how people work today.

Question 4

Can I try LexA before committing?

Accepted Answer

Yes. LexA offers a 14-day free trial — no credit card, no obligation. You get full access to all features of your chosen plan.

Question 5

Is there a demo?

Accepted Answer

Yes. You can book a personal live demo where we showcase LexA based on your specific requirements. The demo takes about 30 minutes. Appointments can be booked directly on our website.

Question 6

Who is behind LexA?

Accepted Answer

LexA is developed by SDN IT-Services GmbH, headquartered in Frankfurt am Main, Germany. SDN is a German company specializing in software for regulated industries.

Question 7

Is LexA GDPR compliant?

Accepted Answer

Yes. LexA was developed following "Privacy by Design and Default" principles. GDPR compliance is not a retroactive feature but an integral part of the architecture, including tenant isolation at the database level, encryption of all data, complete audit logs, and configurable retention periods.

Question 8

Where is my data stored?

Accepted Answer

Productive processing of firm data takes place in data centers in the Federal Republic of Germany (Frankfurt am Main). Any third-country involvement — in particular within group-support constellations — is safeguarded by appropriate Art. 44 et seq. GDPR guarantees (notably the EU Standard Contractual Clauses). Details are set out in our privacy policy and subprocessor list.

Question 9

How is my data encrypted?

Accepted Answer

At two levels: in transit via TLS (HTTPS), and at rest with AES-256 encryption. Keys are managed through a dedicated key management service with automatic rotation.

Question 10

Can another client access my data?

Accepted Answer

No. LexA implements strict tenant isolation (multi-tenancy). Access to another firm's data is prevented at every level of the system.

Question 11

How does LexA protect attorney-client privilege?

Accepted Answer

We execute the required confidentiality agreement per Section 203(3) StGB with every firm. Our technical and organizational measures are designed for the special requirements of professional secret holders: role-based access control, complete audit trails, and strict access policies.

Question 12

Is my data used for AI training?

Accepted Answer

No. Client data is never used for training external AI models.

Question 13

Do you provide a Data Processing Agreement?

Accepted Answer

Yes. A Data Processing Agreement (DPA) per Art. 28 GDPR is executed with every firm. The DPA covers subject matter, duration, type of processing, technical and organizational measures, and use of sub-processors.

Question 14

What certifications does LexA have?

Accepted Answer

Our security architecture follows the ISO 27001 standard. Hosting is in ISO 27001-certified data centers (AWS Frankfurt am Main). All data is encrypted in transit (TLS) and at rest (AES-256).

Question 15

Does LexA support beA integration?

Accepted Answer

Yes. LexA integrates the special electronic attorney mailbox (beA) — available in production. Depending on your plan, you can receive beA messages (read-only) or send and receive messages and process acknowledgements of receipt (eEB) — including deadline tracking and SAFE-ID search — all directly in LexA, without an external beA client.

Question 16

Can I bill according to RVG with LexA?

Accepted Answer

Yes. LexA supports fee calculation according to the German Attorney Remuneration Act (RVG). Basic coverage includes standard fee items. Extended coverage (Kanzlei plan and above) provides full RVG coverage including legal aid, settlement fees, and framework fees.

Question 17

Can I export data to DATEV or Lexware?

Accepted Answer

Yes. LexA offers accounting export in multiple formats: CSV export for manual handover to the tax advisor, and DATEV- and Lexware-compliant export for seamless integration with your existing accounting system.

Question 18

What can the AI in LexA actually do?

Accepted Answer

LexA uses AI in five core areas: AI Triage (evaluating case inquiries), AI Extraction (data from documents), AI Case Summary (structured summaries), AI Assistant (legal research with source references), and AI Workflows (automating recurring tasks).

Question 19

Can I disable AI features?

Accepted Answer

Yes. All AI features are optional and can be enabled or disabled by the firm. You decide which data is made accessible to the AI component.

Question 20

Does LexA support document automation?

Accepted Answer

Yes. LexA offers a template system with placeholders automatically filled from case data. Combined with AI extraction, briefs, contracts, and correspondence can be created in minutes. The built-in OnlyOffice editor enables real-time collaboration.

Question 21

Is there a client portal?

Accepted Answer

Yes. Through the client portal, your clients can securely upload documents, describe their case, and track the status. This reduces phone calls and creates transparency.

Question 22

How does client intake work?

Accepted Answer

LexA offers configurable online forms that you can embed on your firm's website. Incoming inquiries are automatically captured, and the AI triage evaluates each inquiry with a structured summary. You then decide whether to accept the case.

Question 23

Does LexA support e-invoicing?

Accepted Answer

Yes. LexA supports creating e-invoices in XRechnung and ZUGFeRD format, preparing you for the e-invoicing requirements.

Question 24

How long does setup take?

Accepted Answer

For a typical firm with 2–10 attorneys, basic setup is done within a day: create firm profile, invite users, configure practice areas and catalogs. Data migration depends on the volume of existing data.

Question 25

Can I migrate data from another law firm software?

Accepted Answer

Yes. We support you in migrating from existing systems. Depending on the source system, we offer structured import options for cases, client master data, and documents. We create an individual migration plan.

Question 26

Is training available?

Accepted Answer

Yes. We offer various training formats: onboarding session for initial setup, video tutorials for all core features, a knowledge base with detailed documentation, and live support via email and chat.

Question 27

Do I need to install software?

Accepted Answer

No. LexA is a cloud-based solution and runs entirely in the browser. No local installation is required. Updates are applied automatically — without downtime.

Question 28

Can I export my data if I leave LexA?

Accepted Answer

Yes. Before contract end, you have the option to export all your data. We actively support data export — your data belongs to you.

Question 29

What payment methods does LexA accept?

Accepted Answer

Currently we support payment via bank transfer and SEPA direct debit. Credit card payment will be added soon.

Question 30

What is the contract term?

Accepted Answer

LexA is available as a monthly or annual subscription. Annual payment saves approximately 25%. No hidden costs, no long-term commitments.

Question 31

Can I change my plan anytime?

Accepted Answer

Yes. You can upgrade to a higher plan at any time. A downgrade is possible at the end of the current billing period.

Question 32

How can I cancel?

Accepted Answer

Cancellation is possible at any time at the end of the current billing period. Before cancellation, you can export your data. After expiration of legal retention periods, all firm data is completely deleted.

Question 33

What does LexA cost?

Accepted Answer

LexA offers four plans that scale with firm size and desired feature scope. All prices are exclusive of statutory VAT. Current prices can be found on our pricing page. All plans include a 14-day free trial.

Question 34

What browsers are supported?

Accepted Answer

LexA runs in all modern browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari — current and two previous versions. We recommend Google Chrome for the best experience.

Question 35

Is there a mobile app?

Accepted Answer

LexA is designed as a responsive web application and works on tablets and smartphones in the browser. A native mobile app is on the roadmap.

Question 36

Does LexA work offline?

Accepted Answer

LexA is a cloud-based application and requires an internet connection. An offline mode with limited functionality is planned for a future release.

Question 37

Does LexA have an API?

Accepted Answer

Yes. LexA provides a documented REST API. Depending on your plan, you get read access or full read/write access. The API enables integration with existing systems.

Question 38

What is the availability?

Accepted Answer

LexA runs on redundant infrastructure in highly available European data centers. Automatic scaling, regular backups, and documented disaster recovery procedures ensure reliable operation.

Question 39

Are updates applied automatically?

Accepted Answer

Yes. As a cloud-based SaaS solution, you receive updates automatically — without downtime, without manual intervention. All users always work with the latest version.

Question 40

How can I reach support?

Accepted Answer

Our support team is available via email (info@lexatech.de) and the built-in chat. Enterprise clients receive prioritized support according to agreed SLAs.

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